• Emily Yang

Welcome to the Team!

We are so glad to have you here!

As a facility or office manager, you will be the first face potential tenants and clients see, and the sole representation of the company. You will be in charge of all daily operations and almost all other aspects of the business.

Have you ever used self storage? Did you have a positive experience or a bad one? Whether you had a good or bad experience, it was 100% due to the management team.

Being Accountable

In the words of real estate mogul Grant Cardone, "Always take control of what is going on and be accountable to yourself for your results. When you do so, you stop being the victim and you start being a player."

Say, for example, you are behind on your work and you missed the deadline.

Someone without the APEX mindset and blames others would say: well I couldn't get that done, because I was waiting for Bob to get me some documents.

Someone WITH the APEX mindset and takes responsiblity would say: it's 100% my fault that it wasn't done, I should have followed up with Bob more consistently to make sure he got that back to me on time.


Most companies set a pay scale that ensures everyone is paid the same wage to be fair. For example, all cashiers at SuperMart make $10/hr. Regardless if Cashier Tess is lazy, always taking breaks and not helpful to her coworkers and Cashier Bob is friendly, goes the extra mile and keeps everything going smoothly.

Do you think thats fair? We don't. Our goal was to create a something different to reward exceptional team members. We're constantly changing and learning and getting feedback. Everyone on the team participates in bonus programs that ensure that hard work NEVER goes unnoticed.

Enthusiastic & Efficient.

Being ENTHUSIASTIC means having an active and motivated attitude instead of a passive one. Attitude is everything. Henry Ford, the founder of Ford Motor Company, once said: "Whether you believe you CAN or you CAN'T, you're right."

Being EFFICIENT means achieving maximum productivity with minimum wasted effort. An efficient person plans ahead and accomplishes their goals with the least amount of wasted time.

These are qualities of some of the most successful and admired people in world history. These are the qualities we believe YOU have, and will continue to grow and nuture in our company.

X - Factor

If you look up the definiton of X-Factor you will find a noun that means:

1. a noteworthy special talent or quality.

2. a variable in a given situation that could have the most significant impact on the outcome."the young vote may turn out to be the X factor".

We believe this factor isn't a quality but a choice. Everyone on our team is here because they are exceptional in some way... Quick learners, problem solvers, efficient workers, common sense-havers. Things you MIGHT think are common, but actually not so much. Everyone also has the X-factor, because they choose to bring their best, every day. They choose, and you choose to be the most significant factor in this equation.

Please comment your name + facility to acknowledge that you have completed reading and understand this section.

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Call or Text: (216) 284-8575


3815 Clark Ave

Cleveland, OH 44109